Contact Us

For inquiries regarding an existing reservation or after your rental, please enter your Rental Agreement Number or Reservation Number. If you have not yet made a reservation, please provide your preferred rental location, rental date, and vehicle type.

How Can We Help You?

Need help? You can contact our Customer Support team using the details below or submit your inquiry through the contact form.

1F Nihonbashi IP Building, 13-3 Nihonbashi Kobunacho, Chuo-ku, Tokyo 103-0024, Japan

Customer Service Center: 0120-31-1911

Contact form

If you made your reservation through another website or travel agency, we may be unable to verify your reservation details. Please contact the website, agency, or AVIS Customer Service at your rental location.